Overview
Shopping Experience
Fulfilment
Sales & Marketing
Real-time Integration
Fraud Management
Implementation

Overview

We have an in-depth knowledge and understanding of how to make online retailing a success and we've developed a blueprint that we use to ensure our clients achieve this. The RetailTherapy blueprint is based on experience not theory. We know what works, which areas will require particular focus, which parts of the business will need to adapt and how.

We don’t deliver an IT solution; we work with you to provide an enterprise solution. What’s the difference? An IT solution is a bolt-on that is not fully integrated. You are forced to change your processes and practices to fit with the IT. A RetailTherapy enterprise solution is integrated with all key parts of the organisation, fulfilment, warehousing and logistics, order processing and marketing.

Only by integrating in this way is it possible to get vital, real-time information on the business.

For example, you need to be able to answer questions such as:

Another way of looking at it – an IT solution adds cost – an enterprise solution enables profit.

As well as our expertise and our blueprint we also have the RetailTherapy Solution Library. This is a selection of software components that we can configure to meet a given customer need. Every retailer has a unique requirement. Unlike inflexible package solutions, the RetailTherapy Solution Library allows us to create a unique solution custom made to fulfil your needs, that is fully integrated with your enterprise.